Customer Questionnaire
Would please take a moment to complete this brief questionnaire?
Your assistance in this will help DeWitt Moving and Storage, Guam in providing the best service possible to our customers and clients.
We are constantly striving in our effort for excellence.
Date of Move:
Origin City:
Destination City:
Please give your Valuation
(1 - 5)
for each subject below. The number you choose responds to the following Valuation:
1 - Unacceptable
2 - Less than average
3 - Average
4 - Above average
5 - Excellent
1. Customer Service
Scale of 1-5
Courteous
1
2
3
4
5
Knowledgeable
1
2
3
4
5
Helpful
1
2
3
4
5
Prompt
1
2
3
4
5
Honest
1
2
3
4
5
Comments
2. Surveyor At Origin
Scale of 1-5
Courteous
1
2
3
4
5
Knowledgeable
1
2
3
4
5
Helpful
1
2
3
4
5
Prompt
1
2
3
4
5
Honest
1
2
3
4
5
Comments
3. Origin Mover
Scale of 1-5
Courteous
1
2
3
4
5
Knowledgeable
1
2
3
4
5
Helpful
1
2
3
4
5
Prompt
1
2
3
4
5
Honest
1
2
3
4
5
Comments
4. Destination Mover
Scale of 1-5
Courteous
1
2
3
4
5
Knowledgeable
1
2
3
4
5
Helpful
1
2
3
4
5
Prompt
1
2
3
4
5
Honest
1
2
3
4
5
Comments
5. Missing or Damaged Items?
Yes
No
Comments
6. Were Your Relocation Expectations Met?
Yes
No
Comments
7. Would You Choose DeWitt Moving & Storage, Guam For Your Next Relocation?
Yes
No
Comments
8. Would You Recommend DeWitt Moving & Storage, Guam To Others?
Yes
No
Comments
At DeWitt Moving & Storage, Guam, our goal is to provide the best service possible. Your comments both positve and negative help us improve and reach this goal.
9. This Section Is Dedicated To Our Valued Customers. Please Give Us Your Comments On Your Overall Relocation Experience.
Comments
Would You Like A Response To Your Comments?
Yes
No
Name
(Required*)
Address
City
State
Zip
Telephone
Email
(Required*)
