Once Typhoon Mawar passed, DeWitt Guam immediately mobilized its trucking fleet to operate at FEMA’s disposal. The team delivered critical emergency supplies all over the island of Guam, including generators, water, medical supplies, MREs (meals ready-to-eat), and Red Cross Comfort Kits. These supplies provided Guam residents with the resources they needed to recover and rebuild after the storm.
The DeWitt Guam team also provided critical support for FEMA’s relief efforts on the island of Rota, which was also impacted by Typhoon Mawar.
Although DeWitt Guam prepared all their assets for a worst-case scenario, the team faced a number of challenges after Typhoon Mawar:
- Storm damage was significant – Power and water was knocked out in many parts of the island, and some team members faced personal losses.
- Communications were spotty – Guam’s telecommunications infrastructure was damaged during the storm, leaving Internet and cell phone service intermittent.
- Immediate resources were limited – Although DeWitt Guam was poised to acquire additional assets as needed, initial response was limited to on-island resources, as well as items that could be air lifted to the island.
- Scheduling was fluid – As FEMA assessed the island’s changing needs, the DeWitt Guam team had to remain flexible and ready to respond.
A Proactive Approach
An established relationship with FEMA enabled DeWitt Guam to take precautionary preparations that ensured a swift response and a seamless supply chain operation as soon as FEMA was ready to mobilize.
Clear Lines of Communication
Close coordination with the on-the-ground FEMA team ensured alignment with the changing needs on the ground. Because of telecommunications damage, DeWitt Guam’s Director of Operations often went to FEMA’s Guam Distribution Center to keep the lines of communication open.
Flexibility and Responsiveness
Given the fluid nature of a disaster response, the DeWitt Guam trucking team had to be ready to adapt at all times. In some cases, this meant an early start to the day. In others, it meant arranging for additional equipment to assist with loading and unloading. Whatever the need, the DeWitt Guam team stepped up to fill it.
DeWitt Guam mobilized 10 trucks and crews to operate at FEMA’s disposal, seven days a week for the first 30 days of the recovery effort. In close coordination with FEMA, trucks and crews were carefully ramped down to support ongoing efforts after the initial response. In total, DeWitt Guam delivered more than 3,200 man hours in support of FEMA’s recovery efforts on the island.
“This was important work that we took very seriously. The DeWitt Guam team was proud to partner with FEMA and play a part in the recovery after Typhoon Mawar.”
General Manager and Vice President, DeWitt Guam