DeWitt Guam was hired as a subcontractor by a Hawaii-based interior firm with a contract for an office design and installation at a military base on Guam.
During the pre-project walkthrough, the DeWitt Guam team discovered that the project was running behind schedule and the building was still under construction. The floors and the walls were not yet finished in both the individual offices and in a large warehouse area that the team was hoping to use for staging.
Instead, the on-site contractor suggested that the DeWitt Guam team distribute the furnishings to the individual rooms so the warehouse could be completed. The DeWitt Guam Team Lead pointed out the downside—namely, that all the furnishings would have to be moved out so the construction crew could finish each room, then moved back in, unpacked, and installed.
Given the state of the project—and the fact that the project was already behind—the construction contractor asked the DeWitt Guam team to proceed with distributing the furniture as requested.
The overall project was running behind schedule, so the building was still under construction when it came time for the DeWitt Guam team to complete the installation. Even the warehouse area—a potential staging area for the furnishings—still needed work.
Additionally, after the initial installation, on-site contractors encountered problems with the building’s wiring and floors—problems that required the DeWitt Guam team to disassemble, move, and, ultimately, reinstall 90% of the office furnishings.
DeWitt Guam confirmed the walkthrough plan with the interior design firm in Hawaii and put together a new proposal to accommodate the change.
The team then executed on this plan. They distributed the furnishings to each room, removed them room-by-room on the construction contractor’s schedule, moved everything back in, and assembled it in place.
Final installation pictures were sent to the client in Hawaii, who was thrilled with the results of the project.
However, the team discovered that the project was not yet over.
- Unexpectedly, the contractor in charge of the data cables required additional access to the outlets, which meant disassembling the installed cubicles. DeWitt Guam conferred with the client in Hawaii, agreed on a new work order, disassembled the necessary components, and reassembled them once work on the data cables was completed.
- Additionally, problems were discovered with the floor tiles, ones that required the replacement of all the flooring. After agreeing on a final additional work order with the client in Hawaii, DeWitt Guam disassembled 90% of the furnishings, then moved them into the warehouse, keeping the components carefully organized by room. This allowed the contractor the space it needed to redo the floors. Once each room was complete, the team moved the furnishings back into the room and reassembled them.
A project with significant scope of work changes can easily become contentious. Frequent communication between the Hawaii-based client, the on-site construction crew, and the DeWitt Guam Team Lead created significant understanding between all parties.
Additionally, the adaptability of the DeWitt Guam team and their willingness to move, assemble, and reassemble the furnishings—multiple times, in some cases—without any damage or other issues created a strong working relationship.
DeWitt Guam has already fielded additional requests for quotes on future projects with the Hawaii-based interior design firm.